Welcome to WOW ANIME, located at 8000 Cooper Ave Ste 6107, Glendale, NY 11385, USA. While listed in the "Toy Store Near Me" category, WOW ANIME specializes in anime merchandise and collectibles. We are providing information about this specialty store.
WOW ANIME can be contacted at (929) 689-1170 or +1 929-689-1170. This store offers a variety of anime-related products, including figurines, collectibles, and other merchandise.
Based on customer reviews, there is a significant disparity in experiences. Some customers have praised the store for its high-quality products and careful packaging, while others have reported extremely negative interactions with staff, including accusations of rude, unprofessional, and potentially discriminatory behavior.
One customer review stated, "I absolutely love it and support it. The quality is very good. Exactly as described by the seller. I'm very satisfied. Completely exceeded expectations. The packaging is very careful and tight. This is a very satisfying purchase."
However, another customer review detailed a highly negative experience, stating, "I recently had an extremely disappointing experience at this store. I visited with my son, who is on the autism spectrum, and my younger brother, intending to buy a figurine and a couple of goodies. Unfortunately, we left almost immediately due to the incredibly rude and unprofessional behavior of an employee. From the moment we walked in, the employee, an Asian male, did not greet us or offer any assistance. As we were browsing, he began to follow my son closely. When my son picked up a drink I intended to purchase, the employee aggressively yanked it out of his hand and rudely told me that my son needed to stop touching the merchandise. I was shocked by his behavior. Not only did he grab the item out of my son’s hand, but his attitude was hostile and completely lacked basic customer service skills. When I confronted him about his behavior and mentioned I would be contacting his manager, he continued to escalate the situation, telling my family and me to “Get out” twice. His actions were extremely unprofessional and discriminatory. It appeared as though he was specifically targeting us, as he did not follow or confront the other customers in the store in the same manner. What made this experience even more distressing was that my son, a child with special needs, was treated with such aggression and disrespect. No employee should ever feel justified in handling a situation with such hostility, especially towards a child. I am considering escalating this further to the authorities, as his conduct was not only unprofessional but potentially threatening. This type of behavior is completely unacceptable and has no place in any retail environment, I currently work in a retail beauty store with heavy amount of traffic with children who touch things and I would never act this way towards a child. I hope the management takes this complaint seriously and ensures that no other family has to experience such treatment in their store."
Based on these reviews, it can be inferred that the store offers:
- A selection of anime merchandise and collectibles
- Potentially high-quality products
- Mixed customer service experiences, with reports of both positive and extremely negative interactions
- Potential for unprofessional and discriminatory behavior from staff
For individuals interested in anime merchandise, WOW ANIME may offer a selection of products. However, potential customers should be aware of the reported customer service issues and exercise caution. It is recommended to contact the store directly for information on specific products and policies, and to be prepared for potentially negative staff interactions.
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