Looking for a "Toy Store Near Me" that specializes in LEGO products on Staten Island, New York? Consider The LEGO® Store located at 2655 Richmond Ave UNIT 1285, Staten Island, NY 10314, USA. This store is situated within the Staten Island Mall. You can reach them by phone at (929) 224-1235 or mobile phone at +1 929-224-1235.
The LEGO® Store Staten Island offers a dedicated space for LEGO enthusiasts of all ages. One first-time visitor described it as a "fun and good place to go and look at one of the creations that they made for display," highlighting the impressive LEGO models of buildings and vehicles, including those from popular franchises like Lord of the Rings, Star Wars, and Jurassic Park. This suggests that the store environment is visually engaging, showcasing the creative possibilities of LEGO bricks and potentially inspiring visitors.
The store is primarily geared towards individuals who want to "get creative" with LEGO, implying that it offers a wide selection of LEGO sets across various themes and complexity levels. As an official LEGO store, customers can likely expect to find the latest releases, exclusive items, and potentially participate in building events or take advantage of brand-specific promotions.
However, another customer reported a negative experience concerning stock information and customer service. They visited the store specifically to purchase a newly released, high-value LEGO Ferrari set. Despite seeing one on display, they were allegedly told it was the only one in stock and that staff refused to check the back for additional inventory, even though the displayed box had blemishes. This customer then reported seeing another unit of the same set placed on display shortly after their purchase and mall walk-around, leading them to feel they were misled. They expressed disappointment with the service, especially as a frequent customer.
In summary, The LEGO® Store Staten Island offers a visually appealing environment with impressive LEGO creations on display and a wide range of LEGO sets available for purchase. It serves as a hub for creative building and fans of the LEGO brand. However, potential customers should be aware of a reported incident regarding potentially inaccurate stock information and unhelpful customer service. It may be prudent to verify stock and store policies, especially for high-demand items, before making a purchase. No specific promotional information was mentioned in the provided reviews.
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