The LEGO® Store Jersey Gardens, located at 651 Kapkowski Rd #1008, Elizabeth, NJ 07201, is a retail location dedicated to LEGO products. It offers a wide range of LEGO sets, models, and bricks, catering to LEGO enthusiasts of all ages.
Customer reviews present a somewhat contrasting view of the store's service. One customer shared a very positive experience, highlighting the exceptional service provided by an employee named Andy. This interaction involved a helpful phone call to check stock, followed by a warm and efficient in-person experience. The customer praised Andy's kindness and helpfulness, emphasizing the positive impact on their overall satisfaction.
However, another customer reported a significantly negative experience with a manager named Val. This review detailed a demeaning and condescending interaction, which the customer described as unprofessional and lacking in customer care. The customer, a long-time patron of the store, expressed deep disappointment and indicated that the experience had led them to reconsider future visits. This review highlights potential inconsistencies in customer service and management.
The store offers a wide selection of LEGO products, including various themed sets and individual bricks. It provides a space for LEGO enthusiasts to explore and purchase their favorite items.
The LEGO® Store Jersey Gardens aims to provide a positive and engaging shopping experience. However, potential customers should be aware of the varying customer service experiences, as indicated by the mixed reviews.
For inquiries or assistance, customers can contact the store at (908) 201-3018 or +1 908-201-3018. Potential customers should consider the reviews when planning a visit.
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