The LEGO® Store Crossgates Mall

Overview

About

Location

Reviews

Overview

+1 838-265-2926
www.lego.com
1 Crossgates Mall Rd, Albany, NY 12203, USA
Hours

Monday 10:00 AM - 8:00 PM

Tuesday 10:00 AM - 8:00 PM

Wednesday 10:00 AM - 8:00 PM

Thursday 10:00 AM - 8:00 PM

Friday 10:00 AM - 9:00 PM

Saturday 10:00 AM - 9:00 PM

Sunday 11:00 AM - 6:00 PM

The LEGO® Store Crossgates Mall Introduce

Welcome to The LEGO® Store Crossgates Mall, your ultimate destination for all things LEGO®! Nestled within the vibrant Crossgates Mall, our store offers a delightful shopping experience that caters to both kids and adults. Whether you're a long-time LEGO enthusiast or new to the world of bricks, our store provides an inviting environment where creativity knows no bounds.

At The LEGO Store Crossgates Mall, we pride ourselves on offering an extensive selection of LEGO® products, from popular theme sets like Star Wars®, Harry Potter™, and Marvel, to unique collectibles and building kits. Our knowledgeable staff is always eager to assist you in finding the perfect set for your collection or as a special gift.

One of the standout features of our store is the dedicated play area where kids (and adults!) can sit down and build their own creations using LEGO bricks. This interactive experience encourages creativity and hands-on fun, making it a hit with families visiting Crossgates Mall.

We also host regular events such as LEGO® Building Classes, where enthusiasts can learn new techniques and meet fellow fans. These events are perfect for kids' birthday parties or family outings, offering an engaging way to spend time together while building something amazing!

Family-Friendly Environment: Our store welcomes families and offers a playful atmosphere where children can explore LEGO sets freely.
Special Events: Regular workshops and events keep the excitement alive, with activities suitable for all ages.

Customer feedback highlights our friendly staff and wide variety of products. One visitor mentioned how Aaron's enthusiasm made their first visit memorable, while another appreciated the personalized attention from Jeff, Raphael, and Alex during their shopping experience.

Special promotions and the LEGO Rewards program add extra value to your visit. Earn rewards points with every purchase and redeem them for exclusive items!

Location

Reviews

Nov 23, 2024

Had such a fantastic experience going to this lego store as my first time. Arronzo greeted us with excitement, and offered his assistance right when we walked in. He was knowledgeable about the products, didn't overwhelm us, and was very friendly. He also informed us about the lego rewards program, which was super helpful! For a smaller sized store in a mall, this location carries quite a bit of variety. When they found out it was my friends birthday, she was offered a free miniature character build from the building station. Her face lit up like a little kid again, and that's what loving lego is all about. Thank you for this great experience and we will definitely be back to add to the collection! I had to snag the adorable sunflower lego set for myself to add to my botanical legos at home.
Dec 02, 2024

Thank you to Jeff, Raphael, and Alex for helping me and my fiancé tonight with our big purchase!! They were a big help, loved talking to them about DnD too!
Jan 25, 2025

I've been here a few times to buy gifts for my wife who loves Lego. I was helped by Dani more than once, and she is so unbelievably friendly I had to specifically shout her out. This place has such a friendly vibe to it, and it's surprisingly clean for a Lego store, haha.
Dec 03, 2024

Very nice that we could build minifigures and even buy them! They also had a bunch of crazy cool sets to buy. My friend went and his minifigures went over the accessory limit by one but thankfully our cashier had common sense and didn’t punish us. Thank you again.
Dec 07, 2024

Stear clear from Debbie. She is rude and does not make you feel welcome. Everything was great until checkout. Didn't ask if we found everything ok. Didn't ask if we wanted to use any insider points. Just quick to get to the total and ask for money. She was just rude. I gave here my money and asked if I was eligible for GWP. She states. ITS IN THE BAG. We are in the store alot. Everytime is great. We are greated and not rushed. This experience has made feel not welcome. If I do go to the store again, I hope to not be helped by the pink haired DEBBIE

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Nov 23, 2024

Had such a fantastic experience going to this lego store as my first time. Arronzo greeted us with excitement, and offered his assistance right when we walked in. He was knowledgeable about the products, didn't overwhelm us, and was very friendly. He also informed us about the lego rewards program, which was super helpful! For a smaller sized store in a mall, this location carries quite a bit of variety. When they found out it was my friends birthday, she was offered a free miniature character build from the building station. Her face lit up like a little kid again, and that's what loving lego is all about. Thank you for this great experience and we will definitely be back to add to the collection! I had to snag the adorable sunflower lego set for myself to add to my botanical legos at home.

Dec 02, 2024

Thank you to Jeff, Raphael, and Alex for helping me and my fiancé tonight with our big purchase!! They were a big help, loved talking to them about DnD too!

Jan 25, 2025

I've been here a few times to buy gifts for my wife who loves Lego. I was helped by Dani more than once, and she is so unbelievably friendly I had to specifically shout her out. This place has such a friendly vibe to it, and it's surprisingly clean for a Lego store, haha.

Dec 03, 2024

Very nice that we could build minifigures and even buy them! They also had a bunch of crazy cool sets to buy. My friend went and his minifigures went over the accessory limit by one but thankfully our cashier had common sense and didn’t punish us. Thank you again.

Dec 07, 2024

Stear clear from Debbie. She is rude and does not make you feel welcome. Everything was great until checkout. Didn't ask if we found everything ok. Didn't ask if we wanted to use any insider points. Just quick to get to the total and ask for money. She was just rude. I gave here my money and asked if I was eligible for GWP. She states. ITS IN THE BAG. We are in the store alot. Everytime is great. We are greated and not rushed. This experience has made feel not welcome. If I do go to the store again, I hope to not be helped by the pink haired DEBBIE