For local users in Howell Township, NJ, Target is located at 4955 US-9, Howell Township, NJ 07731, USA. They can be contacted at (732) 363-4182 or via mobile at +1 732-363-4182.
Customer reviews for this Target location present mixed feedback regarding staffing and customer service. One reviewer expressed significant dissatisfaction with the store's understaffing, leading to long wait times, particularly at the registers and customer service desk. They mentioned a 40-minute wait for a return due to only one employee working at customer service on a Sunday afternoon. While acknowledging the employee's stress, the reviewer felt that the increase in self-checkouts was not a sufficient solution and that Target's overall service has declined. They concluded that they would prefer waiting in a gas line at another store than shop at this Target.
Conversely, another reviewer had a positive experience with the drive-up order service. Despite a 4-5 minute wait due to busyness, they were impressed by the professionalism and kindness of the employee who brought out their order. They noted the employee's apology for the wait and offer to bag the items, even while appearing stressed, she maintained a positive attitude. The reviewer specifically praised this employee, named Amy, for her excellent customer service and people skills, urging Target to hire more staff like her.
Target is a large department store chain known for selling a wide variety of products, including clothing, home goods, electronics, groceries, and toys. They often offer services like in-store shopping, online ordering with in-store pickup, and drive-up order service. The environment is typically spacious and well-organized, with different departments clearly marked.
Local users in Howell Township, NJ, looking for a department store that sells toys and a wide range of other goods, will find a Target located on US-9. However, they should be aware of recent feedback indicating potential issues with understaffing and long wait times, particularly for returns and at checkout. At the same time, there are positive comments about individual employees providing excellent customer service, especially for services like drive-up orders. It seems the customer experience might vary depending on the department and staffing levels at the time of visit.
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