Target

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Overview

  • +1 732-363-4182
  • www.target.com
  • 4955 US-9, Howell Township, NJ 07731, USA
  • Hours

    Monday 8:00 AM - 11:00 PM

    Tuesday 8:00 AM - 11:00 PM

    Wednesday 8:00 AM - 11:00 PM

    Thursday 8:00 AM - 11:00 PM

    Friday 8:00 AM - 11:00 PM

    Saturday 8:00 AM - 11:00 PM

    Sunday 8:00 AM - 11:00 PM

Target Introduce

For local users in Howell Township, NJ, Target is located at 4955 US-9, Howell Township, NJ 07731, USA. They can be contacted at (732) 363-4182 or via mobile at +1 732-363-4182.

Customer reviews for this Target location present mixed feedback regarding staffing and customer service. One reviewer expressed significant dissatisfaction with the store's understaffing, leading to long wait times, particularly at the registers and customer service desk. They mentioned a 40-minute wait for a return due to only one employee working at customer service on a Sunday afternoon. While acknowledging the employee's stress, the reviewer felt that the increase in self-checkouts was not a sufficient solution and that Target's overall service has declined. They concluded that they would prefer waiting in a gas line at another store than shop at this Target.

Conversely, another reviewer had a positive experience with the drive-up order service. Despite a 4-5 minute wait due to busyness, they were impressed by the professionalism and kindness of the employee who brought out their order. They noted the employee's apology for the wait and offer to bag the items, even while appearing stressed, she maintained a positive attitude. The reviewer specifically praised this employee, named Amy, for her excellent customer service and people skills, urging Target to hire more staff like her.

Target is a large department store chain known for selling a wide variety of products, including clothing, home goods, electronics, groceries, and toys. They often offer services like in-store shopping, online ordering with in-store pickup, and drive-up order service. The environment is typically spacious and well-organized, with different departments clearly marked.

Local users in Howell Township, NJ, looking for a department store that sells toys and a wide range of other goods, will find a Target located on US-9. However, they should be aware of recent feedback indicating potential issues with understaffing and long wait times, particularly for returns and at checkout. At the same time, there are positive comments about individual employees providing excellent customer service, especially for services like drive-up orders. It seems the customer experience might vary depending on the department and staffing levels at the time of visit.

Location

Reviews

  • Jan 30, 2025

    This location is so understaffed, and it makes shopping here too much of a headache. So many registers but you’re lucky if even one is open. The solution is not more self checkouts, but that’s what we got. I was 3rd in line for a quick return, but was in line for 40 minutes because only one woman was working the Customer Service desk on a Sunday afternoon. She was not pleasant, but I wouldn’t be either if I was running around like she was. Target has gone downhill over the last few years, but this location took a huge hit. I’d rather sit the in BJs gas line than shop here these days. Sad, but oh well!

  • Jan 18, 2025

    Yesterday at around 1 PM, I picked up my drive up order. It was incredibly busy so I waited for about 4-5 minutes. The girl who brought out my order was extremely professional and very kind. She even offered to bag my 10 items and apologized for how long it took to get to me. Even though I could tell she was stressed, she had a smile on her face. She was wearing a black beanie and black sweatshirt with a red vest. When I asked her name, I believe she said it was Amy. Target! Hire more people like her! Excellent customer service and great people skills.

  • Mar 09, 2025

    No customer service at technology department. Kept us and others waiting for half an hour. 0 excuses I expected better. Wasn't even late either.

  • May 31, 2024

    Went to try on and buy dresses for my engagement photos. We were at the store at 8PM the hours said it the store open until 11PM. I picked out all the dresses I wanted to try on only to find the (only) dressing rooms had a clothing rack blocking it and sheet of paper saying they were closed sorry for the inconvenience. I asked a very nice associate if there were more dressing rooms or if they could be opened, he was kind and said he knew that they did that sometimes (closed them down) and he was not sure why. I then went up front and asked another associate who greeted me with a “what’s up babe” .. I asked if there were anymore changing rooms since the ones in the back were closed she said “no” I said and they are closed right? She said “yes they are, we have had them closed all day today” I asked if there was anyway they would/could be open (I find it odd that this is a store that sells so much clothing yet the only dressing room was closed all day) she said “nope that’s not going to change” very much talking down to me. I’m 24 I’ve worked in customer service for over 6 years now. And it’s a passion of mine, I don’t complain or leave bad reviews and I know this might not seem horrible. But I did not like the way the second associate spoke down to me almost hoping I was going to cause a scene. And I personally would have either explained why they couldn’t have been opened or found a way to accommodate. I think a simple explanation would have sufficed though it was still a very inconvenient situation. Love target. But this was my second not great CS interaction I’ve had I’ll go to another location now.

  • Mar 10, 2025

    No wait time! No minimums for drive up! Ready in 2 hours! A+

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