Squishable at Roosevelt Field

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Overview

  • +1 516-595-2700
  • www.squishable.com
  • 630 Old Country Rd Unit 495A, Garden City, NY 11530, USA
  • Hours

    Monday 10:00 AM - 9:00 PM

    Tuesday 10:00 AM - 8:00 PM

    Wednesday 10:00 AM - 8:00 PM

    Thursday 10:00 AM - 8:00 PM

    Friday 10:00 AM - 9:00 PM

    Saturday 10:00 AM - 9:00 PM

    Sunday 11:00 AM - 7:00 PM

Squishable at Roosevelt Field Introduce

Squishable at Roosevelt Field, located at 630 Old Country Rd Unit 495A, Garden City, NY 11530, is a store that specializes in plush toys and unique gifts. You can reach them at (516) 595-2700 or +1 516-595-2700.

Squishable is known for its wide selection of uniquely designed plush toys, often featuring unusual and whimsical creatures. However, customer reviews indicate a mixed experience regarding the staff's service. Some customers have reported negative experiences, citing instances of being ignored or feeling unwelcome. Specifically, there have been complaints about staff members being more focused on personal phone use than assisting customers. Conversely, other customers have highlighted positive experiences with specific staff members, such as Lake, who was praised for being bright, kind, and helpful.

Here's a summary of the key features and customer feedback:

  • Unique Plush Toys: Offers a wide variety of uniquely designed plush toys.
  • Novelty Gifts: Provides a selection of novelty items.
  • Variable Customer Service: Customer experiences vary, with some reporting negative interactions and others highlighting positive ones.
  • Location: Situated within Roosevelt Field mall in Garden City.
  • Potential for Positive Interactions: Some staff are noted for excellent customer service.

While the store offers a unique selection of plush toys and gifts, potential customers should be aware of the mixed reviews regarding staff interactions. It appears that customer service can vary, so individual experiences may differ. If you are looking for unique plush toys in the Garden City area, this store is worth checking out, but be mindful of the potential for inconsistent service.

Location

Reviews

  • Jan 07, 2025

    This used to be one of my favorite stores. However the new staff is horrible. I’ve gone in twice in the last three weeks and both times I was ignored in favor of the staff playing on their phones or just standing in the back. They don’t seem interested in helping in any capacity. They aren’t as welcoming and kind as I before. My family & I felt like we weren’t wanted at all. I guess we will just have to become Squishmallow Fans. I wouldn’t recommend this store to anyone anymore.

  • Feb 16, 2024

    I absolutely loved my experience there today! Lake was super bright and kind! They did a great job making me feel welcomed in the store! I even bought a cute plushy pigeon keychain I always wanted! Lake was amazing at upselling products!, honestly wished I asked for there socials to be friends bc we vibed so well. Lol Keep being amazing i will be back to get more cuties!

  • Jun 15, 2024

    Everything is awesome about this place. They have a wide variety of their stuffed animals, they were all cute, and the employee were so nice. I went there, and then had to go park the car somewhere else, than had to got to a clothes store, then had to go to AT&T and while that happened they actively searched for a plush they thought I’d like. And they didn’t seem like they were sad and tired, the seemed so happy and optimistic, and would just make you happy to be around them. Oh, and the plush they found was perfect. If I knew there names I would tell you them but I never got them. If by chance you were the person that found me my dragon fly plush, just know you’re awesome.

  • Jun 22, 2024

    Didn't buy anything. The place looks great. But it stands out the way Lake greeted us. Hospitality is a must. Lake went to another level of service, offering a warm welcome and offer help if any questions arise. That energy is hard to find. Keep it up. Cheers.

  • Oct 23, 2023

    Lake and Peyton were both EXTREMELY kind and sociable. Lake handled a rather preachy passerby with class and avoided any negative reactions. Peyton kept me and my partner distracted and talked us into some very cuddly friends to take home. They were both very enthusiastic about the products and were great at honing in on the asthetic that we enjoyed. Would come again. They made my day!

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