Retro Games Plus, located at 2453 Berlin Tpke, Newington, CT 06111, is a store that specializes in retro games and collectibles. The store is known for its wide selection of vintage video games, trading cards, and other related items.
Customers consistently praise the store for its friendly and helpful staff. One employee, Sarah, has been particularly highlighted for her exceptional customer service and positive attitude. Customers have expressed strong support for her, emphasizing her "fantastic service" and engaging personality.
However, recent reviews also indicate a customer service related controversy. One reviewer stated that Sarah was terminated after five years of employment, due to a complaint from another customer about a word she used. This has lead to a strong backlash from other customers. They have indicated that they will not return to the store until Sarah is rehired and given a raise and formal apology. This controversy may effect the store's reputation.
Beyond this controversy, the store is known for its positive environment and helpful employees. Customers describe Retro Games Plus as an "amazing place to buy cards and games," highlighting the store's diverse inventory and welcoming atmosphere.
Retro Games Plus offers a wide selection of retro games and collectibles, attracting gamers and collectors alike. The store's friendly staff and positive atmosphere contribute to a pleasant shopping experience, though recent customer service issues may affect the experience.
For inquiries or assistance, customers can contact the store at (860) 436-3258 or +1 860-436-3258. Potential customers should be aware of recent customer service related issues.
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