Pleasant Surprise Gift Shop in Newport, RI

Pleasant Surprise

Overview

About

Location

Reviews

Overview

+1 401-846-1202
shoppleasantsurprise.com
121 Swinburne Row, Newport, RI 02840, USA
Hours

Monday 10:00 AM - 6:00 PM

Tuesday 10:00 AM - 6:00 PM

Wednesday 10:00 AM - 6:00 PM

Thursday 10:00 AM - 6:00 PM

Friday 10:00 AM - 6:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday 10:00 AM - 6:00 PM

Pleasant Surprise Introduce

Pleasant Surprise is a charming gift shop located at 121 Swinburne Row in Newport, Rhode Island. Known for its variety of interesting trinkets and old-school toys, the store attracts both locals and visitors looking for unique gifts. The shop has been a favorite spot for many, though recent reviews highlight concerns about customer service.

The store is open seven days a week from 10:00 AM to 6:00 PM, making it convenient for shoppers. It's a popular stop for families and individuals seeking thoughtful presents or nostalgic items.

Location: 121 Swinburne Row, Newport, RI 02840
Phone: 1 401-846-1202
Hours: Daily, 10:00 AM - 6:00 PM

Pleasant Surprise offers a wide range of unique gifts and toys. Shoppers can find everything from quirky trinkets to classic playthings that cater to all ages.

The store's environment is designed to be inviting, though the experience may vary depending on staff interactions. Positive reviews praise the variety of items, while negative feedback focuses on poor customer service, particularly from the manager.

Customers are advised to check staff availability and demeanor before making purchases. Despite the issues, those who have had positive experiences appreciate the unique selection available at Pleasant Surprise.

Location

Reviews

Dec 15, 2024

Fun spot with lots of interesting trinkets and old school toys.
May 28, 2023

So we are locals it's a beautiful Saturday so we take our kids downtown for dinner and shopping we've been doing this for 30 plus years one of our favorite things to do...until we entered "pleasant surprise". First off most of these shops have great employees friendly but there are a few in Newport who should not be working in retail. People buy from people they like. If you're rude and don't even greet a person you shouldn't be in sales..I get it every one has an off day but not when it's every time you enter the store. Anyway our last stop was anything but pleasant. We have never been so mistreated in our lives by such a person. First off the manager did not even say hello when we entered I greeted him, and as our kids were checking out all the unique gifts that we would have purchased the manager was just staring them down as if we were going to steal, then preceeded to yell at my daughter for leaving her shopping bag on the table by accident and saying "I've been picking up after people all day" I'm sorry but that's what retail is you are working with people. Then he kicked us out of the store. Never ever have I been treated this way in my life...reading all these reviews seems like this truly is a problem and if this isn't rectified then there will be action taken.
Sep 01, 2023

We had a horrible experience here and I can’t stop thinking about it. My well behaved 6 year old daughter and I went into the store and she was in love with the unique purses right inside the door, I mean obsessed, and I told her she could get one. They were odd shapes, displayed on shelves and did not have stable bases so they were all knocked over. We started looking at them and as we did we picked up the ones that were fallen over- when she would pick one up, another would fall- they were poorly displayed. I was picking them up behind her. This went on for a while because she couldn’t decide which one she wanted. Without a hello or greeting or even a smile the man working (maybe the owner, I’m not sure) came over and said, “I’m coming over because I hear dropping.” I immediately said, I assure you I’m picking them all up - he looked at me with a smirk and said- “I hope you know these are all 30-40 dollar bags”- I was in complete shock! I can’t even imagine that someone would speak like that and assume the worst without even watching to see what we were doing. I feel like there is a very negative attitude toward children in Newport. It’s been a damper on our trip and experience.
Feb 20, 2020

I live in Newport, and find this shop full of fun quirky items. Great for surprise unique little gifts (especially stocking stuffers). The browsing is worth every minute too! I'm sorry that comments of Trump supporters take offense at some of the things there (tho' I'm afraid those types of items are far more in your face in England+). This is a little shop which will always have a tiny selection of politically comical things on its shelves because it holds the unexpected. That's why it's called Pleasant Surprise(s). I love it! Loads of fun-shopping - and especially great for little purchases, including cards. Taking offense at a very very tiny selection of its items for sale seems silly to me. There's so much in there to enjoy!
Jul 25, 2022

Omg! What a fun and unique store! The sensitive person that gave this store a 1 star review because their feeling were hurt is hilarious. You poor little person with no sense of humor. No wonder you didn't like this store, wahhhhhhh, Snowflake. Go in this store, support small businesses! Such fun things. Great store for white elephant ideas!

Related Categories

Toy News

Popular Water Park

game exchange waterbury ct

650 Wolcott St, Waterbury, CT 06705, USA

gamestop in middletown new york

400 NY-211 STE 23, Middletown, NY 10940, USA

gamezone hillsdale nj

106 Broadway, Hillsdale, NJ 07642, USA

target in orange ct

25 Boston Post Rd, Orange, CT 06477, USA

Dec 15, 2024

Fun spot with lots of interesting trinkets and old school toys.

May 28, 2023

So we are locals it's a beautiful Saturday so we take our kids downtown for dinner and shopping we've been doing this for 30 plus years one of our favorite things to do...until we entered "pleasant surprise". First off most of these shops have great employees friendly but there are a few in Newport who should not be working in retail. People buy from people they like. If you're rude and don't even greet a person you shouldn't be in sales..I get it every one has an off day but not when it's every time you enter the store. Anyway our last stop was anything but pleasant. We have never been so mistreated in our lives by such a person. First off the manager did not even say hello when we entered I greeted him, and as our kids were checking out all the unique gifts that we would have purchased the manager was just staring them down as if we were going to steal, then preceeded to yell at my daughter for leaving her shopping bag on the table by accident and saying "I've been picking up after people all day" I'm sorry but that's what retail is you are working with people. Then he kicked us out of the store. Never ever have I been treated this way in my life...reading all these reviews seems like this truly is a problem and if this isn't rectified then there will be action taken.

Sep 01, 2023

We had a horrible experience here and I can’t stop thinking about it. My well behaved 6 year old daughter and I went into the store and she was in love with the unique purses right inside the door, I mean obsessed, and I told her she could get one. They were odd shapes, displayed on shelves and did not have stable bases so they were all knocked over. We started looking at them and as we did we picked up the ones that were fallen over- when she would pick one up, another would fall- they were poorly displayed. I was picking them up behind her. This went on for a while because she couldn’t decide which one she wanted. Without a hello or greeting or even a smile the man working (maybe the owner, I’m not sure) came over and said, “I’m coming over because I hear dropping.” I immediately said, I assure you I’m picking them all up - he looked at me with a smirk and said- “I hope you know these are all 30-40 dollar bags”- I was in complete shock! I can’t even imagine that someone would speak like that and assume the worst without even watching to see what we were doing. I feel like there is a very negative attitude toward children in Newport. It’s been a damper on our trip and experience.

Feb 20, 2020

I live in Newport, and find this shop full of fun quirky items. Great for surprise unique little gifts (especially stocking stuffers). The browsing is worth every minute too! I'm sorry that comments of Trump supporters take offense at some of the things there (tho' I'm afraid those types of items are far more in your face in England+). This is a little shop which will always have a tiny selection of politically comical things on its shelves because it holds the unexpected. That's why it's called Pleasant Surprise(s). I love it! Loads of fun-shopping - and especially great for little purchases, including cards. Taking offense at a very very tiny selection of its items for sale seems silly to me. There's so much in there to enjoy!

Jul 25, 2022

Omg! What a fun and unique store! The sensitive person that gave this store a 1 star review because their feeling were hurt is hilarious. You poor little person with no sense of humor. No wonder you didn't like this store, wahhhhhhh, Snowflake. Go in this store, support small businesses! Such fun things. Great store for white elephant ideas!