Once Upon A Child - Wappingers Falls

Once Upon A Child - Wappingers Falls 0
Once Upon A Child - Wappingers Falls 1
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Overview

  • +1 845-632-6348
  • www.onceuponachild.com
  • 1572 US-9 #9, Wappingers Falls, NY 12590, USA
  • Hours

    Monday 10:00 AM - 7:00 PM

    Tuesday 10:00 AM - 7:00 PM

    Wednesday 10:00 AM - 7:00 PM

    Thursday 10:00 AM - 7:00 PM

    Friday 10:00 AM - 7:00 PM

    Saturday 10:00 AM - 7:00 PM

    Sunday 12:00 AM - 6:00 PM

Once Upon A Child - Wappingers Falls Introduce

Once Upon A Child - Wappingers Falls is located at 1572 US-9 #9, Wappingers Falls, NY 12590, USA. While categorized under "Toy Store Near Me," it functions as a resale store specializing in children's items, including clothing and toys.

You can contact them at (845) 632-6348 or +1 845-632-6348 for inquiries regarding their inventory and purchasing policies.

Customer reviews present a mixed experience. Some customers have expressed frustration with the store's purchasing policies, citing difficulties selling used items and perceived inconsistencies. Specifically, some reviewers state that the store prefers buying new items, and that walk-ins for selling items are often not accepted, even when the store is not busy.

Conversely, other reviews highlight the positive customer service experience, particularly mentioning an employee named Mel. These reviews emphasize her friendly and helpful demeanor, noting her dedication to customer satisfaction. These reviews highlight the positive experience while shopping at the location.

Once Upon A Child - Wappingers Falls provides the following:

  • Resale of children's clothing.
  • Resale of children's toys.
  • Other children's items.

Potential customers should be aware of the mixed reviews regarding the store's purchasing policies. While some customers have had negative experiences selling items, others have praised the store's customer service during the shopping experience.

Location

Reviews

  • Mar 17, 2025

    They always have an excuse when it comes to buying. They don’t accept walk in even when there are not even busy. And if they take you as a walk in They always find something not to buy your clothes or whatever you are bringing in. I take good care of my kids clothes or toys. But apparently they will only buy new clothes or toys. Every time I come, I always get a bad experience. No more chances to this store.

  • Dec 16, 2024

    Visiting the Once Upon a Child store in Wappingers Falls, New York, is always a delightful experience, thanks in no small part to Mel's exceptional customer service. From the moment you step through the door, you are greeted by her radiant smile, which immediately sets a warm and welcoming tone. Mel possesses a remarkable ability to make every customer feel valued and appreciated, a trait that is increasingly rare in today’s fast-paced retail environment. What truly sets Mel apart is her unwavering commitment to ensuring customer satisfaction. Her attentiveness to detail and genuine desire to please each individual is both admirable and refreshing. She listens intently to customers' needs, going above and beyond to offer thoughtful recommendations and assistance. Whether someone is searching for a specific item or simply browsing, Mel's personalized approach makes the shopping experience seamless and enjoyable. Her professionalism is complemented by her approachable demeanor, creating an atmosphere of trust and comfort. Mel’s interactions with customers are characterized by kindness, patience, and a sincere willingness to help, which undoubtedly contributes to the store's positive reputation. She handles even the busiest of times with grace, ensuring that every patron leaves with not only their purchases but also a positive impression of the store. In a world where excellent customer service can often feel like a lost art, Mel shines as an outstanding example of what it means to truly care for customers. Her dedication, warm personality, and exceptional work ethic make her an invaluable asset to Once Upon a Child. I would highly recommend this store to others, not just for the quality of its offerings but because of Mel’s unparalleled service. She embodies the standard to which all customer service professionals should aspire.

  • Feb 19, 2025

    A little disgraceful. I made a trip to the Wappingers site a few days ago during and when I got there there was a sign saying they had to close early for an emergency. Kind of annoying but I guess things happen. Fast forward a few days and I went back with some great clothes and was denied because I didn’t make an appointment. If you ever visit the Once Upon A Child site, under the question “Do I need an appointment?” it states, “No! We buy all day everyday.” I’m just curious as to why I was just turned away because I didn’t make an appointment. I had some AMAZING brand name clothes, some never worn with the tags on them, and I was told that they were currently taking appointments for April! Seems like this store does what it wants regardless of what the website says. Be sure to call before you go!

  • Jan 25, 2025

    I do not recommend this store. The prices are exaggerated. The 2 employees are very offensive, they do not help you and when they hear you speaking Spanish they make bad faces.

  • Aug 28, 2022

    This store is clean, filled with amazing items, and extremely organized. I am in awe of how neatly they hang and organize the children’s clothes by size so it is easy to find whatever you may desire. They had the exact stroller we wanted and it was in amazing condition for a great price. I would recommend coming to this location for gently used items for babies or kids.

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