Nassau Hobby Center, located at 13 W Merrick Rd, Freeport, NY 11520, and reachable at (516) 378-9594 or +1 516-378-9594, is a hobby store catering to enthusiasts of model trains, planes, cars, and trucks. Categorized under "Toy Store Near Me," it also offers other miscellaneous models, including Gundams.
Customer reviews indicate that the store offers a great selection of models and is staffed by friendly personnel. The store is praised for its wide variety of products, making it a go-to destination for hobbyists in the Freeport area.
However, one customer review highlighted a negative experience regarding the store's deposit and refund policy. The customer reported being charged an upfront 10% deposit for a Lionel Dreyfuss model and, upon discovering that the product was not as expected, requested a refund. While the customer acknowledged the store's policy of non-refundable deposits, they expressed dissatisfaction with the store's refusal to allow the deposit to be applied towards another purchase. This resulted in the customer losing their deposit. Potential customers should be aware of this deposit policy, especially when ordering items that may have variations.
Despite the negative refund experience, Nassau Hobby Center is generally regarded as a great hobby store with a wide selection of models and friendly staff. If you're a hobbyist in the Freeport area, this store offers a variety of model trains, planes, cars, trucks, and other models. Potential customers should be aware of the deposit policy and confirm product details before placing an order.
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