For local users in New York City, Midtown Comics Downtown is located at 64 Fulton St, New York, NY 10038, USA. They can be contacted at (212) 302-8192 or via mobile at +1 212-302-8192.
Customer reviews indicate that Midtown Comics Downtown boasts an extensive inventory. One reviewer describes it as having a "massive selection of comics, collectibles and more!" They highlight the "really cool displays" and the sheer volume of items available for purchase, noting that it can be "pretty overwhelming at first." This suggests a large and visually appealing store environment with a wide variety of products. The reviewer advises that serious shoppers should plan to spend a significant amount of time exploring the store. They also mention that the staff is helpful, particularly if you have a general idea of what you are looking for, and recommend it even for those who are not hardcore comic fans.
However, another reviewer, a regular customer, provides a more critical perspective on the staff's customer service. While they acknowledge that the store is "clean, well-organized, and has lots of goodies and great comics," they feel that the staff could benefit from customer service training. This reviewer notes that the staff has never learned their name, despite frequent visits and spending a considerable amount of money. They also mention that the staff seems annoyed by questions that go beyond basic character information and that many employees have a negative attitude. Due to these issues with customer service, this reviewer is planning to avoid the store for a while.
Based on these reviews, Midtown Comics Downtown offers a vast selection of comics and collectibles in a well-organized and visually interesting environment. However, there are potential concerns regarding the customer service provided by the staff, with some customers feeling that they are not particularly attentive or welcoming, especially to regular patrons. If you are primarily focused on the selection and have a good idea of what you want, you may find the store beneficial. However, if personalized customer service is important to you, this might be an area where the store could improve.
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