Melissa & Doug Toy Store

Melissa & Doug Toy Store 0
Melissa & Doug Toy Store 1
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Overview

  • +1 203-761-5021
  • www.melissaanddoug.com
  • 125 Westchester Ave Retail Level 3, White Plains, NY 10601, USA
  • Hours

    Monday 10:00 AM - 8:00 PM

    Tuesday 10:00 AM - 8:00 PM

    Wednesday 10:00 AM - 8:00 PM

    Thursday 10:00 AM - 8:00 PM

    Friday 10:00 AM - 8:00 PM

    Saturday 10:00 AM - 9:00 PM

    Sunday 12:00 AM - 6:00 PM

Melissa & Doug Toy Store Introduce

For local users in White Plains, NY, the Melissa & Doug Toy Store is located at 125 Westchester Ave Retail Level 3, White Plains, NY 10601, USA. They can be contacted at (203) 761-5021 or via mobile at +1 203-761-5021.

Customer reviews for the Melissa & Doug Toy Store present significant concerns regarding both product quality and the in-store experience. One reviewer detailed a frustrating experience with a specific product, the Toy Chest, describing missing pre-drilled holes and the excessive time spent attempting assembly. This led to considerable anger and dissatisfaction with the product and the brand, with the reviewer vowing to discourage others from purchasing Melissa & Doug toys.

Another reviewer expressed disappointment with the store's environment and customer service. They stated that despite the store being advertised as a place for interaction with toys, a salesperson informed them that all toys were for display only and not to be touched. This contradicted the reviewer's expectations and resulted in them putting back items they intended to purchase. They also noted the lack of excitement in the store and the infrequent presence of children or parents. This negative experience led the reviewer to decide to return recent Melissa & Doug purchases and avoid the brand in the future, despite having been a fan previously.

Melissa & Doug is a well-known brand that produces a wide range of children's toys, often focusing on educational and open-ended play. Their products are typically sold through various retailers, and this location in White Plains is their brand's own retail store.

Based on the available reviews, potential customers should be aware of potential issues with the quality of at least one of Melissa & Doug's products. Additionally, there are concerns about the store environment and customer service, with one reviewer feeling that the store did not live up to its advertised interactive nature. Local users considering visiting this store may want to manage their expectations regarding the ability to interact with the toys and be prepared for the possibility of encountering unhelpful staff.

Location

Reviews

  • Feb 01, 2025

    Left a review on the Toy Chest Product that's absolute garbage. No pre-drilled holes for every piece. At first I thought the bolts were too long but here the holes were never pre-drilled past the threading. The time I lost with my daughter cause I'm trying to put together an "easy assembly" toy chest is just insane. No matter what you do you cannot remedy the anger and dissatisfaction I have with you and your product. Everyone in my life will learn how horrible your product is and I'll make it my mission in life to ensure no one buys your crap every again. If you want to attempt to remedy this, tell us your quality control process and explain why this happened? I didn't even buy this product. One of my relatives bought this for my daughter for her 1st birthday. This is just BS. Be better. Just be better. No one who buys your product should ever have these thoughts and go through this much emotional stress when all I'm trying to do is put together a box where my daughters toys can go. Lastly, you'll notice if you look at my profile most of my review are insanely positive. I hate being this way but there's no way in hell I'm not saying anything after I've spent over 6 hours trying to fix this damn problem.

  • Dec 07, 2023

    This store is advertised by the Melissa and Doug company as a place for parents and children to interact with toys to buy. However, this is not the case. A rude salesperson said all toys are for display only and are not to be touched. I was going to buy a few items, but upon interaction with this salesperson, I promptly put the items back. There is nothing exciting about this store as it advertises. Rarely do I see any children or parents inside. I could go online and buy the items cheaper. I had become a fan of Melissa and Doug, but after experiencing their first ever physical store, I intend to return all the recent Christmas purchases my family has made and avoid Melissa and Doug toys in the future.

  • Jul 14, 2024

    Lovely! The only Melissa and Doug store... in the world!

  • Oct 04, 2024

    Nice ,clean store, friendly staff.

  • Dec 17, 2024

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