For local users in White Plains, NY, the Melissa & Doug Toy Store is located at 125 Westchester Ave Retail Level 3, White Plains, NY 10601, USA. They can be contacted at (203) 761-5021 or via mobile at +1 203-761-5021.
Customer reviews for the Melissa & Doug Toy Store present significant concerns regarding both product quality and the in-store experience. One reviewer detailed a frustrating experience with a specific product, the Toy Chest, describing missing pre-drilled holes and the excessive time spent attempting assembly. This led to considerable anger and dissatisfaction with the product and the brand, with the reviewer vowing to discourage others from purchasing Melissa & Doug toys.
Another reviewer expressed disappointment with the store's environment and customer service. They stated that despite the store being advertised as a place for interaction with toys, a salesperson informed them that all toys were for display only and not to be touched. This contradicted the reviewer's expectations and resulted in them putting back items they intended to purchase. They also noted the lack of excitement in the store and the infrequent presence of children or parents. This negative experience led the reviewer to decide to return recent Melissa & Doug purchases and avoid the brand in the future, despite having been a fan previously.
Melissa & Doug is a well-known brand that produces a wide range of children's toys, often focusing on educational and open-ended play. Their products are typically sold through various retailers, and this location in White Plains is their brand's own retail store.
Based on the available reviews, potential customers should be aware of potential issues with the quality of at least one of Melissa & Doug's products. Additionally, there are concerns about the store environment and customer service, with one reviewer feeling that the store did not live up to its advertised interactive nature. Local users considering visiting this store may want to manage their expectations regarding the ability to interact with the toys and be prepared for the possibility of encountering unhelpful staff.
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