For local users in Port Jefferson Station, NY, Learning Tower Toys is located at 4747 Nesconset Hwy, Port Jefferson Station, NY 11776, USA. They can be contacted at (631) 928-2040 or via mobile at +1 631-928-2040.
Customer reviews for Learning Tower Toys present a mixed experience. One reviewer, who had been a long-time customer, initially had a very high opinion of the store. However, they recounted a negative experience when attempting to exchange a defective toy. They described being berated and falsely accused of mistreating the toy. While they acknowledged that one of the staff members was sweet, another was rude and slammed the replacement toy on the counter. Due to this incident, the reviewer stated they would not return, despite missing the kinder staff member.
On the other hand, another reviewer had an "Absolutely wonderful" experience. They praised the store, which is run by two women, and noted their excellent customer service, mentioning a prompt return call even before opening hours. This reviewer highlighted the store's selection of great toys, including those related to STEM/STEAM, making them both educational and fun, and suitable for all ages. They had a very pleasant experience and expressed their intention to return.
Learning Tower Toys appears to be a toy store that specializes in educational toys, including those focused on STEM (Science, Technology, Engineering, and Mathematics) and STEAM (STEM plus Art) principles. They offer a diverse selection of toys suitable for various age groups. The store is run by two women, one of whom is noted for providing excellent customer service. However, there is a report of another staff member exhibiting poor customer service during an exchange.
Local users in Port Jefferson Station, NY, looking for toy stores with a focus on educational and engaging toys for children of all ages, might find Learning Tower Toys to be a good option due to its selection. However, it's worth noting the recent negative feedback regarding customer service during a return, alongside positive comments about other staff.
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