Hobbyworld-USA

Overview

  • +1 603-289-2572
  • hobbyworld-usa.com
  • 156 N Policy St, Salem, NH 03079, USA
  • Hours Business hours are not available at the moment

Hobbyworld-USA Introduce

For model-building enthusiasts and hobbyists across New Hampshire, finding a dedicated source for specialized supplies can be a crucial part of pursuing their passion. Hobbyworld-USA, located in Salem, aims to cater to this niche, offering a range of products primarily focused on scale modeling, including kits, paints, and various tools. For those who enjoy the meticulous detail and rewarding process of constructing models, a local store that provides the necessary components is often highly valued.

In the world of hobbies, access to specific brands, detailed tools, and a wide variety of kits is essential. Hobbyworld-USA presents itself as a potential resource for these items, catering to a community of builders who dedicate time and precision to their craft. This article will provide an overview of Hobbyworld-USA, detailing its location, the types of products it is known to offer, and important considerations for New Hampshire residents looking to do business with them. Our goal is to offer a factual and informative perspective for local users, helping them make informed decisions about their hobby supply needs.

We understand that for serious hobbyists in the Granite State, the quality of supplies and the reliability of a vendor are paramount. As we delve into the details of Hobbyworld-USA, we will present information based on publicly available data, allowing you to gauge whether this store aligns with your expectations for a local hobby supplier.

Hobbyworld-USA is situated at 156 N Policy St, Salem, NH 03079, USA. Salem, New Hampshire, is a well-trafficked town in the southern part of the state, known for its commercial activity and accessibility. North Policy Street is a local road that is part of Salem's commercial and industrial landscape, making the store reachable by car from various parts of New Hampshire and even northern Massachusetts.

For those traveling by car, Salem is conveniently located near major routes, including I-93, which provides a direct link for many residents across the state. While specific public transportation options directly to 156 N Policy St might be limited, the general accessibility of Salem by vehicle ensures that customers can reach the store. Parking would typically be available on-site or in the immediate vicinity, given the commercial nature of the area.

It's important for New Hampshire shoppers to note that while the address is a physical location, based on public information, Hobbyworld-USA primarily operates as an online retailer with a focus on mail orders. Therefore, while the address provides a geographical point of reference, the primary method of interaction for customers often revolves around online transactions and shipping, rather than traditional in-store Browse. This is a crucial distinction for local users planning a visit or purchase.

Hobbyworld-USA specializes in products for scale modeling and related hobbies. Based on available public information, their offerings primarily include:

  • Model Kits: A variety of plastic model kits across different scales (e.g., 1/72, 1/48, 1/32, 1/35, 1/24) from numerous brands such as Academy Models, AFV Club, Airfix, Aoshima, Bandai, Dragon Models, Eduard, Fujimi Models, Hobby Boss, ICM Models, Italeri Models, Kinetic Model Kits, Revell of Germany, TamiyaUSA, and Trumpeter Models. These kits often cover aircraft, armor, cars, and other subjects.
  • Paints and Finishes: A comprehensive selection of modeling paints from various brands, including Mission Model Paints, MRP (Mr. Paint), Zero Paints, AK Interactive, Mig Ammo Products, and Humbrol. This includes primers, varnishes, pigments, and specialized colors.
  • Painting Tools and Airbrushes: Essential tools for painting models, such as Iwata Airbrushes, brushes, and accessories.
  • Model Detailing and Weathering Products: Items for adding realism and weathering effects to models, including detailing sets, photo-etch parts, decals, and weathering pigments.
  • Modeling Tools: A range of tools necessary for assembly, cutting, sanding, and general construction of model kits, such as glues, cements, knives, and clamps.
  • Reference Materials: Books, reference guides, and possibly DVDs related to various modeling subjects and techniques.

Hobbyworld-USA offers specific features and highlights that might appeal to the modeling community:

  • Extensive Brand Selection: They appear to stock a wide array of brands, offering modelers access to a diverse range of kits and specialized supplies that might be harder to find at general hobby stores.
  • Focus on Scale Modeling: Their specialization means they cater directly to the needs of scale modelers, providing a deep inventory within this specific hobby niche.
  • Online Availability: As primarily an online retailer, they provide the convenience of ordering products from home, which is a benefit for New Hampshire residents who may not have a highly specialized hobby shop nearby.
  • Technical Product Range: The inclusion of high-end paints (like Zero Paints, Mission Model Paints) and tools (Iwata Airbrushes) suggests a commitment to serving serious modelers with professional-grade supplies.

However, it is important for potential customers to be aware of significant concerns raised in publicly available customer reviews, which constitute crucial "features" of their operational experience:

  • Customer Service Challenges: Multiple reviews indicate significant issues with customer service, including lack of response to emails and phone calls. This suggests potential difficulties in communication regarding orders or product inquiries.
  • Order Fulfillment Issues: Customers have reported problems with orders sitting dormant, items being marked as backordered only after purchase, and items disappearing from the website after being ordered.
  • Refund Delays: There are instances of customers needing to file claims with payment processors (like PayPal) to receive refunds for unfulfilled orders, implying that direct refunds from the store may not be prompt or forthcoming without external intervention.

For direct contact with Hobbyworld-USA, you can use the following information:

Address: 156 N Policy St, Salem, NH 03079, USA

Phone: (603) 289-2572

Mobile Phone: +1 603-289-2572

Email: 1hobbyworldusa@gmail.com

Please note that their website indicates it is currently being rebuilt, and direct communication via email is suggested for difficulties.

For New Hampshire locals engaged in scale modeling, Hobbyworld-USA presents a specialized source for a broad range of products, including specific model kits, high-quality paints, and essential tools. The online nature of their business offers convenience, allowing hobbyists from across the state to access supplies that might not be readily available in general brick-and-mortar stores.

However, it is paramount for any New Hampshire resident considering a purchase from Hobbyworld-USA to proceed with caution. Public customer reviews consistently highlight severe concerns regarding order fulfillment, communication, and the refund process. Issues such as unresponsiveness to inquiries, uncommunicated backorders, and the necessity of third-party intervention for refunds are recurring themes. While the product range appears comprehensive and appealing to dedicated modelers, these operational challenges indicate that the customer experience may not be consistently reliable. Therefore, while the store technically serves the New Hampshire hobby community by offering niche products, potential customers should be fully aware of these reported difficulties and weigh them carefully against their desire for specific items or brands. For those prioritizing a smooth transaction and reliable customer support, exploring alternative suppliers might be a more suitable approach, despite the local presence of Hobbyworld-USA's address.

Location

Reviews

  • Dec 05, 2024

    Beware!!! My order sat dormant for days. No response to emails or calls. Filed a claim with PayPal and received notification within a few hours that I would be receiving a full refund in about five days. Three of the five items ordered all of a sudden disappeared from their site. Be very careful doing business with Hobby World USA.

  • Dec 03, 2024

    Caveat emptor. My experience matched that of too many other Hobbyworld-USA customers. Charged for items marked as backordered only after purchase. What's especially galling is paying a shipping cost for items never shipped. No response to emails or phone calls. You're better off buying lottery tickets with your money.

  • Jun 15, 2024

    Same problem here with an item being backordered, which they don't tell you about until you see the packing list in the box with your other items. They were still happy to bill me for that backordered part though, never fulfilled the backorder, and never responded to e-mails. Unfortunately, I was far too patient with them, and went past the 180 day window to get my money back through Paypal. Nothing but common thieves. Hopefully they have gone out of business like they deserve to.

  • Jun 15, 2024

    Same problem here with an item being backordered, which they don't tell you about until you see the packing list in the box with your other items. They were still happy to bill me for that backordered part though, never fulfilled the backorder, and never responded to e-mails. Unfortunately, I was far too patient with them, and went past the 180 day window to get my money back through Paypal. Nothing but common thieves. Hopefully they have gone out of business like they deserve to.

  • Jan 10, 2024

    I used to buy from them all the time. Fast shipping, awesome customer service, their inventories were always updated. My recent purchase, all items were shown as in stock and to my surprise only received half my order. This was back in early Nov. It's January and I haven't heard anything back. No replies to messages, no contact, nothing. It's a shame they used to be very good.

  • Jan 10, 2024

    I used to buy from them all the time. Fast shipping, awesome customer service, their inventories were always updated. My recent purchase, all items were shown as in stock and to my surprise only received half my order. This was back in early Nov. It's January and I haven't heard anything back. No replies to messages, no contact, nothing. It's a shame they used to be very good.

  • May 21, 2024

    1 star is pushing it for them they will take your money and keep it. No response to any msgs emails or anything been almost a year and still backordered. Few years back they were my go to for zeropaints seem common with everyone better to just avoid and keep ur hard earned money!

  • May 21, 2024

    1 star is pushing it for them they will take your money and keep it. No response to any msgs emails or anything been almost a year and still backordered. Few years back they were my go to for zeropaints seem common with everyone better to just avoid and keep ur hard earned money!

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