FYE, located at 3710 US-9 Space E124, Freehold, NJ 07728, is a retail store that offers a variety of entertainment products, including music, movies, and collectibles. However, recent customer reviews indicate serious concerns regarding the store's pricing and membership practices.
Customers have reported being misled into signing up for the FYE VIP membership. One customer described an incident where they were offered a 10% discount in exchange for their email address but were subsequently signed up for the VIP club without their explicit consent. This resulted in an unwanted charge to their bank account, even after the membership was canceled.
The store's pricing has also been heavily criticized. Customers have reported that FYE significantly overcharges for certain items, particularly Neca figures. One customer, an avid collector, stated that FYE's prices were $40 higher than the items' actual worth, including prices listed on the Neca website itself. This pricing discrepancy has led to accusations of "robbing customers blind."
Furthermore, customers have expressed dissatisfaction with the store's staff, describing them as "clueless" and lacking knowledge about the products they sell. This lack of product knowledge, combined with the pricing and membership issues, has resulted in overwhelmingly negative reviews.
The reviews indicate a pattern of misleading sales tactics, inflated prices, and poor customer service. Potential customers are strongly advised to exercise caution and be aware of these concerns before shopping at this FYE location.
FYE in Freehold, NJ, offers entertainment products, but customers have reported significant issues with pricing and misleading membership practices. Potential customers should be aware of these concerns before making a purchase.
For inquiries or assistance, customers can contact the store at (877) 351-2131 or +1 877-351-2131. Potential customers should be aware of the negative customer reviews before visiting the store.
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