FYE

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Overview

  • +1 631-954-5104
  • www.fye.com
  • 1701 Sunrise Hwy Space D12, Bay Shore, NY 11706, USA
  • Hours

    Monday 10:00 AM - 8:00 PM

    Tuesday 10:00 AM - 8:00 PM

    Wednesday 10:00 AM - 8:00 PM

    Thursday 10:00 AM - 8:00 PM

    Friday 10:00 AM - 9:30 PM

    Saturday 10:00 AM - 9:30 PM

    Sunday 11:00 AM - 7:00 PM

FYE Introduce

FYE, located at 1701 Sunrise Hwy Space D12, Bay Shore, NY 11706, USA, is an electronics and entertainment store that offers a variety of products, including music, movies, collectibles, and some items that may fall within the "Toy Store Near Me" category. You can contact them at (631) 954-5104 or +1 631-954-5104.

Customer reviews for this location present a mixed experience. Some reviewers have found the servers to be helpful. However, other customers have expressed disappointment with the store's selection and customer service. One reviewer, with prior experience working at the same FYE location, noted a significant decline in customer engagement. They reported that staff did not acknowledge or assist them while browsing, and even during the purchase, they did not receive basic greetings or assistance. This suggests potential issues with customer service and staff engagement.

Additionally, it has been noted that the mall in which FYE is located does not open until 11 am, which may affect store accessibility.

Features of FYE (based on general FYE offerings):

  • Music (CDs, vinyl).
  • Movies (DVDs, Blu-rays).
  • Collectibles.
  • Entertainment merchandise.

Given the mixed customer reviews, particularly concerning customer service, potential shoppers should be aware of possible inconsistencies in their shopping experience. The store's selection may also vary.

For those in the Bay Shore, NY, area seeking entertainment merchandise and collectibles, FYE offers a variety of products. However, potential customers should consider the reported customer service issues and mall opening times when planning their visit.

Location

Reviews

  • Feb 18, 2025

    This mall doesn’t open until 11am. The stores selection was disappointing. The servers were helpful.

  • May 07, 2024

    It's definitely not the Bay Shore fye I worked in (1997-2007). I roamed the entire store (5/6/24, ~4:30p), as the only customer, and not once did either of the 2 employees behind the register say a word to me, or walk out onto the floor. When I finally approached to make a purchase, neither looked at me, said hi, or even attempted to ring me up. I had to say "hi, i'm ready to make a purchase". I assume customer service or secret shoppers are no longer concerns.

  • Aug 30, 2023

    I'm very disappointed to say that I will not be going to this store again. Went there the other day and a guy and a girl helped me at the register asking if I had a phone number on file which I didn't. The taller guy with glasses began showing me a brochure and explaining all these perks and everything which I didn't understand because he kept rambling on while giving me a pen and pushing me to circle things. It was a month "free" then would be charged to my card... SCAM!! They then asked at the end to have My card and I said I'm paying cash. They immediately changed their tone and removed the discount they applied to my item! I asked why and they said it's for card payments only. Ridiculous! Never heard of such a thing. So I had to pay full price and they didn't even say sorry or anything they completely stopped talking. I payed and left. Very rude rip off!

  • Dec 22, 2023

    I’m not crazy about this FYE location overall. Every time I walk in, there’s just dead air as music never plays in there. Other than that, the store is a pigsty. Right in front of the cash wrap, there was an area blocked off due to some liquid on the floor and it looks like it’s been there for days. Ironically enough, this was my first time buying stuff from the location as there was a BOGO free sale on ornaments. I’d rather go to the Smith Haven location that’s farther from me than this location.

  • Jan 04, 2023

    Got the record player for my daughter as Christmas gift and she loved it! The cashier was very friendly and professional and patient. Thank you!

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