For local users in Rockaway, New Jersey, FYE is located at 301 Mt Hope Ave Space # 2093B, Rockaway, NJ 07866, USA. You can reach them by phone at (973) 241-3006 or mobile phone at +1 973-241-3006.
FYE (For Your Entertainment) is a retail chain that primarily sells music, movies, video games, and various pop culture merchandise. Many FYE stores also carry a selection of toys, collectibles, and novelty items, which can align it with the "Toy Store Near Me" category for those seeking entertainment-related products and collectibles.
Customer reviews for this Rockaway location present a dichotomy of experiences. One reviewer had a significantly negative encounter with store management. They recount an incident where their younger brother was playing with a toy they intended to purchase, and a manager allegedly yelled at them from across the store (which they didn't hear). Upon approaching, the manager reportedly told them to leave, causing the reviewer to feel "extremely embarrassed" in front of other customers. This reviewer also mentions a second negative experience where a different manager was yelling rudely at another customer. Consequently, they express a strong dislike for visiting this store.
In contrast, another reviewer had a highly positive experience with a specific employee named David F., who worked as a cashier. They described David F. as "the most helpful employee I have dealt with in years" and expressed immense gratitude for his assistance. The reviewer stated that if they could leave more than 5 stars, they would, indicating exceptional customer service from this particular staff member.
Based on these reviews, the environment of FYE in Rockaway is a retail space offering a variety of entertainment merchandise, including music, movies, and potentially toys and collectibles. Services include retail sales. Key features appear to be a selection of pop culture-related items that might overlap with toys and collectibles. However, there are serious concerns raised about the rudeness and unprofessional behavior of some store managers, which could lead to negative customer experiences. On the other hand, some staff members, like the cashier David F., are recognized for providing outstanding customer service. No specific promotional information was mentioned in the provided reviews.
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