FYE

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Overview

  • +1 203-794-7148
  • www.fye.com
  • Danbury Fair Mall, 7 Backus Ave, Danbury, CT 06810, USA
  • Hours

    Monday 10:00 AM - 8:00 PM

    Tuesday 10:00 AM - 8:00 PM

    Wednesday 10:00 AM - 8:00 PM

    Thursday 10:00 AM - 8:00 PM

    Friday 10:00 AM - 9:00 PM

    Saturday 10:00 AM - 9:00 PM

    Sunday 11:00 AM - 6:00 PM

FYE Introduce

For local users in Danbury, CT, FYE is located at Danbury Fair Mall, 7 Backus Ave, Danbury, CT 06810, USA. They can be contacted at (203) 794-7148 or via mobile at +1 203-794-7148.

Customer reviews for FYE in Danbury present contrasting experiences. One long-time customer expressed excitement about the store's new, larger location inside the mall, noting its extensive selection of vinyl records and other merchandise. They found the staff to be very kind and gave the overall location a high rating. However, they did mention that the candy section is overpriced.

Another customer reported a negative experience with the store's loyalty program. They claim they were misled into signing up for a paid subscription without their explicit consent and had to cancel it to avoid charges. They described the cashier's tactics as misrepresentative and warned other shoppers to be cautious, mentioning that this is a known issue with the company.

FYE, which stands for "For Your Entertainment," is a retail chain that primarily sells music, movies, video games, and pop culture merchandise. They often carry collectibles, toys, and novelty items as well. The store environment is typically geared towards fans of entertainment and pop culture, with displays featuring current trends and classic favorites. Services include retail sales of these items, and they often promote membership programs or special offers.

Local users in Danbury, CT, who are interested in music, movies, collectibles, and pop culture merchandise, may find FYE at the Danbury Fair Mall to be a worthwhile visit due to its large selection and helpful staff, as mentioned by one reviewer. However, potential customers should be aware of a recent report concerning the store's membership program and exercise caution when offered enrollment.

Location

Reviews

  • May 09, 2022

    FIRST, Let me just say that I've been a customer of FYE for years (even through their dark period close to total closure) Originally FYE in Danbury was located where Jos. A. Bank. Now stands outside of the mall. It was an excellent location and my father and I who shopped there weekly were very sad to see it go out of business. Luckily in the past year, FYE opened up a NEW LOCATION (This one) INSIDE THE MALL!!! It's a very big location as well and offers a large selection of Vinyl records and other awesome gear. The candy area however is definitely overpriced, but it's still nice to see it there. I'm just happy to have FYE around again and can't wait to visit again with my dad. Overall location score: 10/10 Staff is very kind also!!! Thanks for reading.

  • Apr 23, 2023

    I almost always say "no thanks" when stores try to get me to join their loyalty programs, but I was scammed into a paid subscription at #FYE (which I fortunately was able to cancel before being charged, I think). The cashier straight-up misrepresented the program until they had all my info locked in. Apparently this is prevalent enough that people are suing them. If you shop at FYE, beware. 1. I wasn't even asked. The cashier just said "oh, I'm just going to sign you up so you can save 10% today" and I have only ever seen cashiers launch into it like that when the program is FREE. So I thought, sure, if it's free, I'll save 10%. 2. They didn't mention that it was $11.99 A MONTH until they saw me squinting at the (very) fine print on the card reader, which said I'd be charged to the card I was about to swipe (for my purchase!!!) if I didn't cancel first. 3. At that point, the store already had all my info! I couldn't back out without probably having to start the purchase all over, and I doubted they'd delete my info. 4. Then the cashier ALSO tries to sign me up for two "free" magazine subscriptions, which I would ALSO have had to cancel individually before being automatically charged! At that point i just told her no, I don't want the magazines. 5. I logged into the site and canceled from the food court, but I still don't have an email confirmation that it went through. And there is NO way that I can see to delete my account/personal info. Apparently they've been doing this for years. Shop with caution.

  • Dec 27, 2023

    Unique store, a lot of unique items, some of which seem frivolous. They have a very unique pricing model for soda and potato chips. $15 for a bottle of Mountain Dew soda and $10 for a small bag of foreign made potato chips. Danberry Mall has a huge selection of stores probably best to just walk by this one

  • Dec 14, 2021

    Horrible customer service. Akira was nice and smilie, but I was standing at the register for few minutes and ZERO acknowledgement from the other girl Alyssa ( I believe that was her name), she totally ignored me like if I wasn’t there. Fist time at this store and probably the last one. The things that they sale you can easily find them anywhere else.

  • Nov 08, 2022

    Staff were nice however they rip price tags off of products and relabel to be more expensive even with the discounts this hat was supposed to be 6.88

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