Five Below, located at 2001 South Rd, Poughkeepsie, NY 12601, is a discount store that offers a wide range of affordable items. While the store itself may offer a variety of products at low prices, recent customer reviews indicate significant concerns regarding customer service.
One primary complaint revolves around the store's lack of store bags. Customers have reported having to purchase gift bags to carry their items, and that these bags were of very poor quality. This lack of basic store supplies has led to a "very poor experience" for some shoppers.
Additionally, customers have reported inconsistent enforcement of self-checkout policies. One customer described an incident where they and their friend were singled out and told they were not allowed to use the self-checkout, while other customers were allowed to do so. This has led to concerns of targeted behavior and discrimination.
The customer stated that they and their friend felt targeted, and that they would not be returning to the store. This indicates a serious customer service issue that may affect the store's reputation.
While Five Below in Poughkeepsie offers affordable items, potential customers should be aware of the reported issues regarding store bags and inconsistent self-checkout policies. These issues have led to negative experiences for some shoppers.
For inquiries or assistance, customers can contact the store at (845) 297-2528 or +1 845-297-2528. Potential customers should consider the customer reviews before visiting the store.
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