Five Below

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Overview

  • +1 973-363-4632
  • www.fivebelow.com
  • 13 Hampton House Rd, Newton, NJ 07860, USA
  • Hours

    Monday 10:00 AM - 9:00 PM

    Tuesday 10:00 AM - 9:00 PM

    Wednesday 10:00 AM - 9:00 PM

    Thursday 10:00 AM - 9:00 PM

    Friday 10:00 AM - 9:00 PM

    Saturday 10:00 AM - 9:00 PM

    Sunday 10:00 AM - 7:00 PM

Five Below Introduce

Five Below, located at 13 Hampton House Rd, Newton, NJ 07860, USA, is a variety store that offers a wide range of affordable items, including candy, toys, and various other products. While it carries candy, it is not exclusively a candy store, but rather a store with diverse low-cost offerings, and can be considered a "Toy Store Near Me" due to toy sales.

Customers have noted that the store carries a broad selection of items, including shirts, toys, pet supplies, and decorative items. However, there are concerns about the quality of the products, with some customers describing them as "cheaply made," and also noting that the prices are "a little pricey" in consideration of the quality. On the positive side, the store is reported to be clean, and some customers have found the employees to be friendly.

However, recent customer reviews indicate significant issues with customer service. One customer described a negative experience involving an employee who made inappropriate and unsolicited comments regarding their child. This incident led to a very poor experience for the customer and their family, and the customer expressed a strong desire for management to address the employee's behavior.

While Five Below offers a diverse selection of affordable items, potential customers should be aware of the mixed reviews regarding product quality and, more importantly, the reported customer service issues. If you are looking for low-cost items, this store may provide options, but be prepared for potential inconsistencies in your shopping experience. Contact them at (973) 363-4632.

Location

Reviews

  • Dec 19, 2024

    My first trip here was to get stocking stuffers for Christmas. I was surprised, they have so much to look at. From shirts, toys, dog items, faux plants and more. Nothing special and a little pricey. Considering the items are cheaply made. Store was clean and employees were very friendly.

  • Sep 15, 2024

    Tonight I took a trip here. Usually I have a very good experience here but this was the worst experience I’ve ever had. I go with my husband and son. I’m looking at an item and husband is walking with our 2 year old. He(son) bumps into something then comes crying to mommy. As I’m comforting my son, que the terrible employee. Older woman with glasses. She starts calling out for him like she’s looking for him but when she sees us she walks away. Ok… but then I buy my items (phone case & charger) she says to us (or our son?) “you get a toy every time you come. Mommy doesn’t. You are the child not mommy” umm excuse me?!?!? I said have a good night & left. I left my second job excited to finally come to this store with my family after a long day…. I don’t want to deal with this crap. Hopefully this gets to someone important cuz next time I’m sending the boys to the car & cussing her out. Please tell this woman she is an employee to the customers, NOT a mother to the customers. Or she can pay for my son’s crap every time if she feels some strongly about it.

  • Jul 23, 2023

    The store itself is great and a lot of cute finds. However, I spent like 40 minutes shopping while carrying around my 20lb baby just to get to the checkout and be told they’re not taking cash. Would’ve been great to know when I first came in, not after I had already been shopping. Then they just told me to have a great day and didn’t offer to take my stuff or tell me what to do with it so I had to go put it all back.

  • Jun 12, 2023

    Visited this store for the first time last week. Impressed with how spacious, clean, neat and well stocked it was. Great selection of stuff for kids, art/craft supplies and workout accessories (especially if you're into yoga). What really sealed the experience for me was the woman assisting at the registers. (ALL self checkout!!) She was so friendly and kind. I didn't need any help but I could see her putting someone who perhaps isn't tech savvy at ease. Wish I had gotten her name because she deserves recognition.

  • Sep 08, 2023

    Just a warning, check items scanned and check receipt. We were charged an item that we did not bring to cashier. We had mostly books and a few toys. We were charged an item that looks to be sandals from the search I made on the 5 below website. It was a spring summer 50% off item so it came out to $2.50. I wasn't going to argue about $2.50 So i didn't bother to go back. I hope the cashier enjoys her sandals.

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