Five Below

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Overview

  • +1 203-299-0293
  • locations.fivebelow.com
  • 500 Connecticut Ave, Norwalk, CT 06854, USA
  • Hours

    Monday 10:00 AM - 9:00 PM

    Tuesday 10:00 AM - 9:00 PM

    Wednesday 10:00 AM - 9:00 PM

    Thursday 10:00 AM - 9:00 PM

    Friday 10:00 AM - 9:00 PM

    Saturday 10:00 AM - 9:00 PM

    Sunday 10:00 AM - 7:00 PM

Five Below Introduce

For local users in Norwalk, CT, Five Below is located at 500 Connecticut Ave, Norwalk, CT 06854, USA. They can be contacted at (203) 299-0293 or via mobile at +1 203-299-0293.

Customer reviews for Five Below in Norwalk present contrasting experiences. One reviewer reported a very negative encounter, describing the treatment they received from a saleswoman and her manager as "terrible, classist, racist, discriminatory, accusatory and inconsiderate." This stemmed from an issue regarding an item they took out of its packaging before purchasing. The reviewer suggested the store should have signage indicating if items should not be opened or provide samples.

On the other hand, another reviewer had a positive experience, describing it as a "very nice perfect store" with "lot of kids toys and different stuff" available at "very great price," noting that almost everything is $5 or a little more. They recommend it for buying items for kids or relatives, highlighting the "great stuff" and "very nice price."

Five Below is a discount retail chain that sells a variety of products, including toys, electronics, games, snacks, and more, with most items priced at $5 or less. The store environment is typically bright and geared towards a younger demographic, offering affordable items across different categories. Services include in-store shopping, and they often have a high turnover of merchandise, including seasonal items and trends.

Given the mixed reviews, local users considering visiting Five Below in Norwalk should be aware that while many find it to be a great place for affordable toys and other items, there is a report of significant issues with customer service and accusations of discriminatory treatment. It may be prudent to be mindful of store policies regarding handling merchandise.

Location

Reviews

  • Mar 04, 2025

    I went to this store and received terrible, classist, racist, discriminatory, accusatory and inconsiderate treatment from the saleswoman and her manager for an item that I took out of its packaging and subsequently bought. If the items should not be taken out of their packaging, they should put a sign indicating this or, failing that, have sample items.

  • Jan 19, 2023

    Very nice perfect store lot of kids toys and different stuff for very great price almost everything 5$ of little more, self if you want to buy something for your kids of your nephew or somebody come here and you'll be very surprised great stuff delicious Joyce and grey ties and very nice price;)

  • Jan 16, 2025

    I rated it one star Horrible customer service the boy at the front didn’t acknowledge when I came in the store when I left he have the nerve to say have a good one the two other employees were rude looking at me like I’m stupid because I asked her about an item should upgrade on customer service poor service skills I would not be shopping there again

  • Nov 19, 2024

    They have the best values! And the staff is always helpful and friendly.

  • Mar 04, 2025

    The staff is rude and racist against non-English speaking customers. Don’t spend your money there.

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