Five Below

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Overview

  • +1 609-251-4048
  • locations.fivebelow.com
  • 2495 Brunswick Pike Suite 23, Lawrence Township, NJ 08648, USA
  • Hours

    Monday 10:00 AM - 9:00 PM

    Tuesday 10:00 AM - 9:00 PM

    Wednesday 10:00 AM - 9:00 PM

    Thursday 10:00 AM - 9:00 PM

    Friday 10:00 AM - 9:00 PM

    Saturday 10:00 AM - 9:00 PM

    Sunday 10:00 AM - 7:00 PM

Five Below Introduce

Five Below, located at 2495 Brunswick Pike Suite 23 in Lawrence Township, NJ 08648, is a retail store that offers a variety of products, including candy and toys, at low prices. However, recent customer reviews have raised concerns about the store's customer service, particularly regarding phone responsiveness and online order pickups.

Customers have reported difficulty reaching the store via phone, with consistent complaints of unanswered calls, even during store hours. This lack of responsiveness has led to frustration and calls for improved management.

Additionally, there have been complaints regarding online order pickups. Customers have stated that orders placed online were canceled due to inventory discrepancies, indicating potential issues with the store's inventory management and website accuracy. This has resulted in negative experiences and dissatisfaction with the store's online services.

While Five Below is known for its affordable products, potential customers should be aware of the reported issues with phone communication and online order fulfillment. The store's phone number is (609) 251-4048, and the mobile phone number is +1 609-251-4048.

Location

Reviews

  • Mar 12, 2025

    Been calling since store opened . Nobody answers the phone . Need new management . What if I was the district manager or fire marshall? Like do better please !

  • Feb 26, 2025

    do not go orders something online for pickup and thy dident have the i’da so thy ended up canceling my order this place is bad same with ther websight and websight stock

  • Nov 02, 2023

    I was walking around the store since I have not been there in a while and I was probably there for 15-20 minutes. I then noticed an employee began to follow me EVERY aisle I went and when I went back up to the Christmas section, the other employee came up to me and said “Do you want to check out now?” Not sure what they thought, but made me feel really uncomfortable and felt like I was unwanted there. Do better next time.

  • Oct 14, 2023

    Its a good store aesthetically. Just seems kind of dead. Very empty most of the time, the prices on normal things are just higher compared to anywhere else, the employees dont even interact with you. Just boring. Not what 5-below used to be.

  • Dec 15, 2022

    Was denied an option to ship online and instead had to pick up from this store. Today I got an email right before pickup that my order was canceled and I won't be refunded until after Christmas. $60 worth of stocking stuffers abruptly canceled because stock isn't efficiently updated. Very inconvenient with Christmas nearing.

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