Exit9 Gift Emporium Brooklyn: A Local Gift Shop

Exit9 Gift Emporium Brooklyn

Overview

About

Location

Reviews

Overview

+1 718-422-7720
www.shopexit9.com
127 Smith St, Brooklyn, NY 11201, USA
Hours

Monday 11:00 AM - 7:00 PM

Tuesday 11:00 AM - 7:00 PM

Wednesday 11:00 AM - 7:00 PM

Thursday 11:00 AM - 7:00 PM

Friday 10:00 AM - 7:00 PM

Saturday 10:00 AM - 7:00 PM

Sunday 11:00 AM - 6:00 PM

Exit9 Gift Emporium Brooklyn Introduce

Exit9 Gift Emporium Brooklyn is a gift shop located at 127 Smith St, Brooklyn, NY 11201, USA. They can be contacted at (718) 422-7720 or +1 718-422-7720.

Based on customer reviews, Exit9 Gift Emporium Brooklyn appears to be a small store with a diverse selection of fun items. Customers have mentioned finding a variety of products including toys and gift cards. This suggests that the store caters to a broad range of gifting needs.

One positive review highlights the great selection of items available at the store. However, another review details a negative experience with a cashier, potentially the manager or owner, regarding customer service. This review describes an interaction where the customer felt rushed and rudely treated during checkout. This negative feedback also mentions witnessing the cashier's negative interactions with other employees.

The store offers a range of items, including toys and gift cards, suggesting it functions as a general gift shop with some overlap with the "Toy Store Near Me" category. The positive review indicates a good selection of items, implying that customers can find suitable gifts there. However, the negative review brings up concerns about the customer service experience.

Currently, there is no promotional information available in the provided reviews. Customers should be aware of both the positive feedback regarding product selection and the serious negative feedback concerning customer service before deciding to visit.

In summary, Exit9 Gift Emporium Brooklyn is a local gift shop in Brooklyn that offers a variety of items, including toys and gift cards. While some customers have appreciated the selection, there is a significant concern raised about the customer service provided by at least one staff member, potentially in a management role. Potential customers may want to consider this feedback.

Location

Reviews

Nov 21, 2024

Really great small store with so many fun items. Gift cards, toys anything you can thing of. Great shop!
Jan 02, 2025

I would give this place a worse rating if I could only because of the way I was treated by the short haired cashier working on 12/23/24 around 2:30p, who I'm almost certain was the manager/owner as well because I recall her nasty attitude a year or so ago then too. I was at the front ready to check out and she let me know I could put the basket on the counter. I was actually just taking out 2 items I didn't want but she continued to SLAM the counter not once but twice like I was her misbehaved child, urging me to move quicker and place the basket as if I didn't hear her the first time and I was wasting her precious time. mind you, her store was packed to the brim and the Christmas spirit was in the air but never have I been treated like that from a cashier or a human being for that matter. I would say she was having a bad day but 1.) I remember her attitude years ago and 2.) from the way I saw her treating her fellow coworkers who were shaking in their boots at her tone with them, I could just tell this is simply someone who needs to learn what anger management is and how to properly treat CUSTOMERS in their store when they're spending an arm and a leg ($121 to be exact) on 5 items the size of my palm. thats including the $9.83 discount off but with tax that was $9.89..what a deal! NEVER returning to this place again. if she doesn't get therapy I think I will after her triggering tone with me.
Aug 19, 2023

I’m new to Brooklyn & needed to buy a greeting card. I prefer shopping at small businesses. The lady at the counter and the guy working today were both very nice. I got a really cute cat thank you card & was very surprised & happy to find a jellycat bashful cow that is no longer sold on the website. Truly made my day. I’m definitely going to go back when I need more cards or am looking for a certain jellycat plush. For any other jellycat fans, they have 30% off select jellycat rn :)
Oct 08, 2024

Such wonderful customer service, and some really cute gifts and things for any occasion! Please shop here if you can- small businesses like these are what makes the city so special.
Oct 08, 2017

Excellent selection of gifts for all types! The cards are also fun.

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Nov 21, 2024

Really great small store with so many fun items. Gift cards, toys anything you can thing of. Great shop!

Jan 02, 2025

I would give this place a worse rating if I could only because of the way I was treated by the short haired cashier working on 12/23/24 around 2:30p, who I'm almost certain was the manager/owner as well because I recall her nasty attitude a year or so ago then too. I was at the front ready to check out and she let me know I could put the basket on the counter. I was actually just taking out 2 items I didn't want but she continued to SLAM the counter not once but twice like I was her misbehaved child, urging me to move quicker and place the basket as if I didn't hear her the first time and I was wasting her precious time. mind you, her store was packed to the brim and the Christmas spirit was in the air but never have I been treated like that from a cashier or a human being for that matter. I would say she was having a bad day but 1.) I remember her attitude years ago and 2.) from the way I saw her treating her fellow coworkers who were shaking in their boots at her tone with them, I could just tell this is simply someone who needs to learn what anger management is and how to properly treat CUSTOMERS in their store when they're spending an arm and a leg ($121 to be exact) on 5 items the size of my palm. thats including the $9.83 discount off but with tax that was $9.89..what a deal! NEVER returning to this place again. if she doesn't get therapy I think I will after her triggering tone with me.

Aug 19, 2023

I’m new to Brooklyn & needed to buy a greeting card. I prefer shopping at small businesses. The lady at the counter and the guy working today were both very nice. I got a really cute cat thank you card & was very surprised & happy to find a jellycat bashful cow that is no longer sold on the website. Truly made my day. I’m definitely going to go back when I need more cards or am looking for a certain jellycat plush. For any other jellycat fans, they have 30% off select jellycat rn :)

Oct 08, 2024

Such wonderful customer service, and some really cute gifts and things for any occasion! Please shop here if you can- small businesses like these are what makes the city so special.

Oct 08, 2017

Excellent selection of gifts for all types! The cards are also fun.