For local users in Willow Grove, PA, Build-A-Bear Workshop is located at 2500 W Moreland Rd Suite 2029, Willow Grove, PA 19090, USA. They can be contacted at (215) 657-8633 or via mobile at +1 215-657-8633.
Customer reviews for the Build-A-Bear Workshop in Willow Grove present mixed feedback regarding the staff. One reviewer reported a negative experience with the manager, Q, whom they found rude and lacking in customer service skills. This reviewer felt the manager was disrespectful and unwilling to address a small issue privately, instead speaking rudely in front of another customer. They suggested the manager needs training in professional conduct and customer escalation handling.
Another reviewer also noted a negative interaction with an employee who seemed miserable and had a bad attitude, suggesting that the store, which caters to young children, should hire more cheerful staff. However, this reviewer's son enjoyed the experience of making his birthday bear, and they did appreciate the birthday month discount offered by the store.
Build-A-Bear Workshop is a unique retail chain where customers can create personalized stuffed animals. The process involves selecting a plush animal, stuffing it, adding accessories like clothing and sounds, and giving the bear a name. The store environment is interactive and designed to be a fun experience for children and families. They often offer special promotions, such as a discount for children during their birthday month.
Local users in Willow Grove, PA, looking for a special toy store experience where children can create their own stuffed animals, will find a Build-A-Bear Workshop at the Willow Grove Park Mall. While some recent reviews mention negative experiences with certain staff members, the store is known for its unique concept and offers a birthday month discount. It might be worthwhile to inquire about current promotions and be mindful of potential service issues based on recent feedback.
target in orange ct
25 Boston Post Rd, Orange, CT 06477, USA
game exchange waterbury ct
650 Wolcott St, Waterbury, CT 06705, USA
game stop middletown ny
400 NY-211 STE 23, Middletown, NY 10940, USA
gamestop in middletown new york
400 NY-211 STE 23, Middletown, NY 10940, USA