Build-A-Bear Workshop

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Overview

  • +1 845-296-1660
  • www.buildabear.com
  • 2001 South Rd A121, Poughkeepsie, NY 12601, USA
  • Hours

    Monday 10:00 AM - 8:00 PM

    Tuesday 10:00 AM - 8:00 PM

    Wednesday 10:00 AM - 8:00 PM

    Thursday 10:00 AM - 8:00 PM

    Friday 10:00 AM - 9:00 PM

    Saturday 10:00 AM - 9:00 PM

    Sunday 11:00 AM - 6:00 PM

Build-A-Bear Workshop Introduce

For local users in Poughkeepsie, NY, Build-A-Bear Workshop is located at 2001 South Rd A121, Poughkeepsie, NY 12601, USA. They can be contacted at (845) 296-1660 or via mobile at +1 845-296-1660.

Customer reviews indicate that Build-A-Bear Workshop offers a unique and interactive experience focused on creating personalized stuffed animals. One reviewer mentioned a positive experience related to their granddaughter's birthday, noting that she enjoyed it and that they took advantage of a "buy one get the 2nd for $14 promo." However, they also pointed out an issue with a sound gadget placed in the stuffed animal, stating that it was very low in sound and essentially non-functional, with no option for return since it was already inside the toy. They also noted that while the service from the young ladies was great, there were only two employees working at the time.

Another reviewer had a very positive experience when picking up an online order. They specifically mentioned the manager and an associate (whose names they didn't recall) working on September 10, 2024, praising their helpfulness, kindness, and knowledge. They felt their needs were well met and expressed a strong intention to return.

Build-A-Bear Workshop is a retail chain that allows customers to create their own stuffed animals. The process involves selecting a plush animal, stuffing it, and adding various accessories like clothing, sounds, and scents. The store provides a hands-on experience, making it a popular destination for children's outings and gifts. Services include assistance from store associates, a wide array of animal choices and customization options, and special promotions.

Local users in Poughkeepsie, NY, looking for a unique toy store where they can create personalized stuffed animals, will find Build-A-Bear Workshop at the Poughkeepsie Galleria. While there is a mention of a potential issue with a product (sound gadget) and staffing levels, the store is also praised for its friendly and knowledgeable staff, particularly in assisting with online order pickups. Keep an eye out for potential promotions like the "buy one get one" offer mentioned in a review.

Location

Reviews

  • Jan 20, 2025

    Why I didn’t give a 5 stars Poughkeepsie NY location Sunday afternoon. The sound gadget placed in the stuffed toy bear is extremely low in sound and makes it not even with it. However, the gadget is already closed up in the toy which means you bought it . The young ladies service was great, unfortunately only two employees working at the time. My granddaughters birthday is tomorrow, she had a great experience and I took advantage of the buy one get the 2nd for $14 promo. thank you

  • Sep 10, 2024

    This place the store specifically I forgot the name of the manager and the associate working this morning (sorry) but they help me this morning at 10:00 a.m. on September 10 2024. I came in to pick up my online. They're very helpful and kind friendly people. A place that I would definitely go to multiple times they definitely gave me a reason to come back. I had questions they answered them they were very knowledgeable on everything that I needed to know or wanted to know. Everything was very fast-paced that they didn't waste a lot of time but they also took the time to make sure all the needs were satisfied that I had. Thank you very much again.

  • Sep 18, 2024

    We went today for my daughter’s birthday bear and Gabby helped us. She was very sweet and patient with my little one. She made our day even more special. Thank you, Gabby!

  • May 10, 2024

    We went here for my niece and nephew’s bday. Staff is super nice and helpful! Made them feel special for their bday. Jacob spent an hour with us and he was super patient and sweet!

  • Oct 01, 2023

    I had such an amazing experience here today the staff is so nice and helpful, as an adult with autism I love plush animals and my husband wanted to get me Zero the plush as I love the movie Nightmare Before Christmas and we were unable to get him last year. From the point of picking out my plush to checkout the experience was phenomenal the woman who stuffed Zero was amazing as I was self conscious as I would be looked at weird as an adult who really loves this experience. From walking in to leaving I felt welcome and like a little kid! Thank you for the amazing experience and the ability to feel normal in a not so normal environment for an adult.

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