Brothers Grim Games and Collectibles

Brothers Grim Games and Collectibles 0
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Overview

  • +1 631-698-2805
  • www.facebook.com
  • 1244 Middle Country Rd, Selden, NY 11784, USA
  • Hours

    Monday 12:00 AM - 11:00 PM

    Tuesday 12:00 AM - 11:00 PM

    Wednesday 12:00 AM - 11:00 PM

    Thursday 12:00 AM - 11:00 PM

    Friday 12:00 AM - 11:00 PM

    Saturday 12:00 AM - 8:00 PM

    Sunday 12:00 AM - 7:00 PM

Brothers Grim Games and Collectibles Introduce

Brothers Grim Games and Collectibles, located at 1244 Middle Country Rd, Selden, NY 11784, is a local store that offers a variety of games and collectibles. They can be contacted at (631) 698-2805 or +1 631-698-2805.

The store presents a wide selection of items, including graded cards, raw packs of trading card games like Pokemon, and Warhammer products. Customers have noted that the shop has a visually appealing atmosphere with a substantial amount of items to browse.

However, customer reviews indicate mixed experiences. Some customers have expressed concerns about pricing, describing items as overpriced. Additionally, there are reports of perceived rudeness and a lack of satisfactory customer service. Specifically, some customers have claimed to have received resealed trading card packs, and others have raised concerns about the authenticity of Warhammer products.

There are claims that staff members have made condescending remarks, particularly towards those interested in Pokemon products. The value proposition of the store has been questioned, with customers expressing dissatisfaction with the combination of high prices and perceived poor customer service.

Prospective customers may want to consider these reported experiences when deciding to visit or make purchases at Brothers Grim Games and Collectibles.

Location

Reviews

  • Jan 30, 2025

    Just had my first experience here shop is really cool lots to look at and choose from bought a graded card and purchased 6 raw packs 1 fusion strike, 1 Japanese electric breaker, 1 temporal forces , 2 crown zenith and a hidden fates pack, I do believe the 2 zenith and the fates pack were resealed and sold to me I took pictures as I already had left the shop before I noticed so probably just an L for me but I wanted to bring business and support heavily but that definitely left a feeling for me enough to write this

  • Mar 07, 2025

    Over priced and rude, not worth the trip or money you are going to spend. If you’re looking for warhammer chances are it a counterfeit and if you coming in for Pokémon be prepared for them to talk down to you and make snotty comments. Having the nerve to charge what they do for the lack of customer service is comical.

  • Jan 11, 2025

    I've been going to Grimm for years. Close to 10. I played Star Wars X-Wing and Legion with them, had done tournaments and casual play multiple times at the store. I continue to buy hobby paint/tools and Legion expansions from them. I read a recent review that said they mark up their prices. While I can only speak to the products I buy, I have to say this is not true. You can find these products cheaper online from bulk merchants and I guess amazon, but their in store price is the same as you'll find on Asmodee. I've never had a problem with their customer service, even through staff change. They're friendly when I check out, and they've even called and updated me on product availability the two times I requested it. I definitely recommend this store for board and table top gamers.

  • Feb 26, 2025

    Been here several times and left disappointed every single time. Never been greeted or offered help while standing directly at the front counter. Customer service is straight trash and the responses from the owner on here are embarrassing. I've had the same interactions as others on here and the negative reviews are accurate. The unmarked priced are obnoxious for games, and the card packs are double the price of other stores. They bashed a customer that needed help with Warhammer because "not every employee knows every product in the store." Half of your store is 40k, either hire knowledgeable people or maybe have them actually look at what you sell instead of sitting on their phones behind the counter since only 1 employee can handle Pokémon cards as well...

  • Mar 18, 2025

    Went here a month or two ago to sell cards and they took my pokemon cards and only gave me money for one piece cards. I didnt know if i had any fake pokemon cards but they didnt tell me and i used some of my personal collection so they robbed. i sold cards here before during the evolving skies set and sold my collection during that time for 500 and some change so idk what is going on over there anymore.

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