For local users in Waterbury, CT, Barnes & Noble is located at Brass Mill Commons, 235 Union St, Waterbury, CT 06706, USA. They can be contacted at (203) 759-7125 or via mobile at +1 203-759-7125.
Customer reviews for the Barnes & Noble in Waterbury frequently mention the exceptional quality of the staff. One reviewer specifically praised the security guard, Hassan, for his politeness and helpfulness, particularly towards elderly customers. They also commended the store manager, Teresa, for her patience, responsiveness, and informative assistance. This suggests a strong focus on customer service within the store.
The store's merchandising is also noted positively, with a mention of Taylor Swift-related titles being prominently featured. Additionally, the location includes a Starbucks cafe and offers a good amount of seating, making it a comfortable place to browse and spend time.
However, one reviewer mentioned concerns about the area surrounding the store, citing the presence of panhandlers, some of whom may approach customers. They also noted that the bathrooms are locked, requiring a code from the staff to use, which they found indicative of the area's issues. Despite these concerns about the location, this reviewer still found the store itself to be clean and well-stocked with courteous staff.
Barnes & Noble is a large bookstore chain known for offering a wide selection of books, magazines, and often includes a cafe like Starbucks. They also typically sell gifts, music, movies, and sometimes toys and games. The environment is generally spacious and conducive to browsing, with seating areas available.
Local users in Waterbury, CT, looking for a bookstore with a wide selection of books and a cafe, will likely appreciate the Barnes & Noble in Brass Mill Commons. The store is particularly praised for its excellent staff. However, potential visitors should be aware of some concerns regarding the surrounding area, as mentioned in a review.
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