For local users in Kingston, NY, Barnes & Noble is located at 1200 Ulster Ave, Kingston, NY 12401, USA. They can be contacted at (845) 443-2033 or via mobile at +1 845-443-2033.
Customer reviews for the Barnes & Noble in Kingston highlight some notable aspects of the store. One reviewer commented on the store's size, stating it is "very small," possibly half the size of local libraries and other Barnes & Noble locations they have visited. This might be a factor for customers expecting a larger selection or more expansive environment.
Another reviewer shared a concerning incident regarding customer service. They witnessed an employee instructing an elderly man, who appeared to be unwell and possibly waiting for a ride, that he could not use a shopping cart from another store (Marshalls) inside Barnes & Noble. The employee then proceeded to take the cart outside. The reviewer expressed disappointment in the lack of respect and compassion shown to the elderly man, emphasizing the need for kindness over strict adherence to rules, especially considering the man seemed to need the cart for support. This incident raises questions about the store's approach to customer care, particularly in sensitive situations.
Barnes & Noble is a well-known bookstore chain that offers a wide selection of books, magazines, and often includes a cafe where customers can relax and read. While the Kingston location offers these standard features, it is noted to be smaller than typical Barnes & Noble stores. Services would likely include book sales, cafe service, and possibly events or book signings, though no specific details are provided in the reviews.
Local users in Kingston, NY, looking for a bookstore with a cafe, will find a Barnes & Noble on Ulster Avenue. However, they should be aware that this location is reported to be smaller than other branches. Additionally, a recent customer review raises concerns about the store's customer service and compassion, particularly in interactions with vulnerable individuals. Potential shoppers might want to consider these points when deciding to visit.
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