For local users in Middletown, Connecticut, Amato's Toy and Hobby is located at 395 Main St, Middletown, CT 06457, USA. You can reach them by phone at (860) 347-1893 or mobile phone at +1 860-347-1893.
Amato's Toy and Hobby appears to be a retail store offering a variety of toys and hobby-related items, including model trains and logic games, which aligns it with the "Toy Store Near Me" category. One customer described it as "a kids dream (and an adults!)" noting a "great selection of hobby toys." They also mentioned finding gift ideas and a "good" selection of Lionel O Gauge model trains. Their daughter was particularly taken with a logic game found at the store. This reviewer found the staff to be "kind and readily answer questions," indicating positive customer service.
However, another customer reported a significantly negative experience regarding pricing. They stated that their "better half" found a specific model train and intended to purchase it at the price shown. However, at checkout, the staff allegedly claimed the pricing was wrong, contacted the owner, and then quoted a much higher price of $700. This customer mentioned that this was not an isolated incident and referenced a previous similar experience where a price was honored but with a warning that it wouldn't happen again. They accuse the store of "false advertising prices" and warn others not to go there, stating their intention to report the issue to the Better Business Bureau (BBB) for "illegally false advertising pricing" based on Connecticut state laws.
Based on these reviews, the environment of Amato's Toy and Hobby likely includes a retail space with a diverse selection of toys and hobby items, including model trains and games. Services include retail sales. Features mentioned are a great selection of hobby toys, a good selection of Lionel O Gauge model trains, unique logic games, and generally kind staff who are willing to answer questions. However, a significant concern raised is the alleged practice of not honoring advertised prices and increasing them at the time of purchase, leading to accusations of false advertising. Potential customers should be aware of these conflicting reports regarding pricing policies.
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